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James Ainsworth

Elyse DeVries

James Ainsworth



When does a potential crisis yield a great outcome? – Behind the scenes at the DMA

I just returned from a few days at the DMA conference in Boston. As usual, Alterian had booth space at the show, and we also participated in the Event Triggered Marketing Solutions session, a real-time showdown with two of our key competitors, Unica and Neolane. This session, run by a neutral moderator, gives each participant a campaign challenge and scenario ...

Event Triggered Marketing Solutions at DMA 2011

I’ll be packing my bags this weekend and heading to Boston for DMA2011. This is always an exciting event for marketers, and of course my favorite part of the DMA each year is the Event Triggered Marketing Solutions session… Or as I like to call it, the “campaign shoot-out.” Alterian will once again face off against two other campaign management ...

The Impact of Influence on Social Media Measurement

Guest blog post by Sam Fiorella, Chief Strategy Sensei, Sensei Marketing Analysts love metrics. Specifically, metrics that can be easily selected, tracked and added, which when aggregated provide the raw data resources to create benchmarks and predict how the audience may behave in the future. To analysts – at first anyway – Social Media seemed God-sent because it allowed direct ...

Is the future of the web horizontal?

We recently worked with one of our larger Content Management customers to discuss what the web might look like in 2015. A big question, and a very good question. Being in product marketing, I need to have an understanding of what’s happening in terms of developments in the web space. I took some time to update myself with a lot ...

10 Tips for Stretching Your Marketing Budget

When is the last time you felt confident in the health of the global economy? While there has been some marginal growth over the last year, today’s financial news points to a second economic decline; whether it’s the US debt ceiling crisis or the threat of a Greek default, all signs point to a double dip recession. But don’t lose ...

Social media and crisis management: Be aware of the risks, but don’t ignore the rewards

Alterian recently presented two research pieces on crisis communication – cloud outages and social media driven PR crises. The conclusion in both cases was clear; when it comes to your crisis plan, you need to be proactive, and your reaction must be lightning fast. The only way to do this is tap into all of the resources available to you. ...

Disaster Heard ‘Round the World: The role of social media in a PR crisis

As a PR professional, I understand there are a few unchanging rules when dealing with a crisis. Key among these are acknowledging the crisis quickly and responding honestly, offering the public as much information as possible. Now, in the age of social media when news can sweep the globe in a nanosecond, these rules become even more important. But while ...