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Arjen van den Akker

James Ainsworth

James Ainsworth



Web Content Management – A tale of two users

Your website should offer a fantastic user experience, and you should expect your Content Management System (CMS) to offer the same. The easier it is to present a great website, the more conducive to your business your website will be. If you reduce the obstacles to making a purchase, you will likely do a greater amount of business. Make your ...

The essential nature of Web Content Management

Customers now routinely treat a website as a primary communication medium for an organisation and have adjusted their expectations accordingly – up to date and accurate content is essential. Sites that fail in this respect are punished by users and consigned to obscurity. Websites have thus become critical to business strategies and have correspondingly increased in size and capabilities. That ...

The Implications of the EU “Cookie Directive” on your Web Site

This post is second in a two-part series. Yesterday my post discussed the upcoming EU regulations and advice on what websites must do to comply with the new EU regulations concerning the use of cookies. The guidance from the ICO offers different approaches to obtaining the needed consent. But again, the advice falls short of detailing what needs to be ...

How Does the New EU “Cookie Directive” Affect Your Site?

This post is first in a two-part series. Do you worry about your privacy when you do things online? Are you concerned information about your online activities can be obtained by third parties other than the website with whom you are interacting? You are not alone. Your online privacy has of late also been the concern of legislators around the ...

Training and Best Practices for Marketers

Marketing has undergone a revolution. The social web has had a huge impact on PPC and SEO. Web analytics and metrics now extend beyond the corporate website. Your email, web content and interactions in the social channels need to be integrated. And marketers are more accountable than ever for metrics, so analytics are imperative. How does a marketer stay up ...

WCM at the hub of Web, E-mail and Social Media Insights & Engagements

With the major trends in the WCM space being “engagement” and “social,” I chose to relate those trends to the application of a Web Content Management (WCM) system during my speaking slot at TFM&A earlier this week. Applying WCM to centrally manage content, apply governance and enable auditing for more channels than just the web seems like a no-brainer from ...

Writing for the Web: 4 Steps to Becoming a Content Whiz Kid

These days, most marketers need to develop content for digital consumption on a regular basis. Sometimes in the midst of churning out material, we forget to take a step back and ensure that we are optimizing our writing for the web – both for the reader AND for search engines. Here are a few quick tips to help you become ...