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Guest Blogger

Guest Blogger

Guest Blogger



Do you need a chief marketing technology officer (CMTO)?

Guest blog post by Scott Brinker, co-founder and CTO, ion interactive I know, there are a lot of new “chiefs” being proposed these days. Chief Content Officer. Chief Customer Officer. Chief Revenue Officer. And now a Chief Marketing Technology Officer? Is there anyone left in the organization who isn’t a chief? But set aside titles for a moment. These new ...

Follow Me, Like Me, Fan Me: Is the Social Ask Overused? [INFOGRAPHIC]

Guest blog post by Sarah Evans, owner, Sevans Strategy Back in March I wrote a post about moving away from the generic social ask. What is a social ask? “Follow me.” “Like me.” “Friend me.” “Become a fan.” “Check in here.” You get the idea. And boy, oh boy, are these “asks” everywhere: our favorite magazine, billboards, store window decals, ...

Strategies to Inspire Email Marketing Segmentation

Guest blog post by David Daniels, CEO, The Relevancy Group LLC Segmentation is the topic of the latest e-Book in the Creating Engaging Email series that I am writing for Alterian. Segmentation is a hugely important email marketing strategy and tactic, particularly considering all of the marketing messages that bombard consumers each day. Segmentation is a necessary tool to improve ...

The Importance of List Growth

Guest blog post by David Daniels, CEO, The Relevancy Group LLC Earlier this year in April, The Relevancy Group fielded a survey and asked 674 email marketers in the US and the UK about their greatest challenges when conducting email marketing. The top response was subscriber/list churn, cited by 32% of the survey respondents. Having done this survey for over ...

What Facebook Messages Means for Marketers

Guest blog post by David Daniels, CEO, The Relevancy Group LLC The introduction of Facebook Messages promises to deliver true inbox message convergence. That is, Facebook users will be able to receive traditional Facebook Messages, IM/Chat, SMS/Text and Email all in one inbox. Conversations with friends become one long thread that includes messages regardless of the channel. But that’s just ...

Maximizing Social Media’s Power to Reach and Teach

Guest blog post by Ronald Ladouceur, Executive Vice President and Executive Creative Director, Media Logic B2C brands are discovering the remarkable reach of social promotions. Pepsi has reported that every entry in its Refresh Project generates, on average, 5,000 votes. That means the 5,000 projects Pepsi had approved and posted to its Refresh site by June 2010 generated 25 million ...

Virtual Ethnography: Bridging the Gap between Market Research and Social Media

Customers do not live their entire lives offline and products do not exist exclusively offline. With exponential growth in the volume of conversations happening online, how do we provide actionable insights from all this data?
Enter virtual ethnography. Virtual ethnography is a research methodology that explores culture online through listening and experiencing.