Welcome to engagingtimes.com, where this group of bloggers, who work for Alterian, share their musings and insight into the new world of Customer Engagement…

Bob Barker
Alterian’s marketing svengali, passionate campaigner for better marketing and customer engagement and making sure Alterian is on track to practice what it preaches.

Follow Bob on Twitter @Bob_Barker or join him on LinkedIn

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David Eldridge
CEO and co-founder of Alterian. Passionate about analytically led marketing and driving the growth of AlterianGlobally.

Follow David on Twitter @DJEldridge or join him on LinkedIn

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Mike Talbot
CTO and co founder of Alterian. Passionate about marketing technology both in terms of its practical use and in terms of its software construction. Mike also blogs under the guise of “Talbot on technology” over at Brand Republic.

Follow Mike on Twitter @mike_talbot or join him on LinkedIn

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Connie Bensen
Connie is a leading authority on cultivating online communities and contributes to best practices for this emerging role. She also provides mentorship and inspires others to pursue this new career. Connie is the Community Strategist at Techrigy, an Alterian Company.

Follow Connie on Twitter @cbensen

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Marcus Tewksbury
Marcus is a respected author, speaker, and thought leader on optimizing marketing organizations to most efficiently, and effectively create value added experiences for high worth customers; a process that he has termed Customer Relationship Marketing, or CRM(arketing).

Visit Marcus over at TheMarketingMojo.

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Arjen van den Akker
With many years of experience in bridging the gap between complex business requirements and the realm of (online) technology, Arjen is a key player in directing and executing Alterian’s Web Content Management strategy.

Follow Arjen on Twitter @arjenvdakker or join him on LinkedIn

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Michael Fisher
SVP of Sales for Alterian’s North American Operations, Michael has brought together industry visionaries to define and create a new service model focused on opening a two-way dialogue with customers through multichannel engagement. The result of these efforts, the advent of the Customer Engagement Agency, aims to provide marketers with a 360 degree view into consumer behavior by integrating data, and the necessary skills such as analytics, strategy, creative and technology thus allowing marketers to create individualized dialogs that break down the silo barriers that exist in today’s traditional service delivery organizations.

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There is also a twitter feed for this blog – @engagingtimes. This is more of an update feed than a conversational one but we hope it will be useful for those people finding that Twitter is increasingly replacing their RSS reader as a way to follow blog posts.

The views expressed on this blog represent the personal views of the authors and contributors and do not necessarily reflect those of Alterian. We reserve the right to remove any posts which are defamatory or obscene in nature. If you have any queries about the content please contact info@alterian.com