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The Alterian SM2 engagement console isn’t the only update we have been working on.
In order to help clients identify industry trends and make all important sense of the data set before them, we have enhanced the vibrant social media dashboard interface. It isn’t about making the demonstration of ROI prettier, just a lot easier, especially when it comes to sharing social media reports with your clients and colleagues. Something you can now schedule on a daily, weekly, monthly or ad hoc basis. PDF versions of Dashboard reports can now be generated.
Category Rules
We know how much you appreciate the advanced filtering and segmentation functionality that ‘Category Rules’ afford, and now you can do more with them within the dashboard overview itself. You can also filter social media data through multiple categories to eliminate wading through irrelevant information. If comparisons are what you are after, a ‘Compare Date’ report is now available with greater flexibility in side-by-side analysis of categories and date ranges.
The dashboard is a great starting place for any SM2 session, but what if you want to drill down into the data? Maybe you can see an anomalous result that you want to explore. Simply click through from the dashboard to better understand trends or changes in volume. Finally, category permissions now allow you to share dashboards within the same account too.
Just a brief look at some of the dashboard features we have updated to improve usability and to make your job that little bit easier.
Contact me for a demo, or visit Alterian Social Media Monitoring for more information.
